Christmas & Returns

  • Christmas returns & exchange until the 24th of January 2017.

When you shop online on www.froks.dk you have an extended return period due to Christmas.

You have until the 24th of January to return/exchange your Christmas purchase/gift. All you need to do, is to fill out and enclose the return card received in the order and return the package back to us.

If you wish to exchange your purchase/gift to another size or color, we will send you the new products free of charge as soon as possible after we receive your return package.

Make sure that the goods are securely wrapped. You have the responsibility for the package/goods until we receive it. So keep postal receipt and possible tracking number just in case.
You must pay the cost of returning the goods to us when you regret/exchange a purchase.

  • We love to wrap your gifts

If you want to receive your gift wrapped - ready to put under the Christmas tree - we would love to do it for you. Then you just select "With gift wrapping/Med gave indpakning" at checkout under shipment.

  • Christmas refund

When we receive the return package, you will get a refund of the amount you have paid to us for the products upon purchase. The amount is always transferred to the same credit card you paid the purchase with.

We wish you all a merry Christmas